| Frequently
Asked Questions about the Cedar Furniture Q.
Do we have a minimum order?
A. No, never a minimum.
Q. What type of
guarantee do we offer?
A. In addition to the 5 year guarantee that the manufacturer offers for their
furniture, we offer a 30 day unconditional money-back guarantee. Please read our return policy.
Q. What type of wood is the furniture made from?
A. Northern White Cedar (Thuja Occidentalis), a creamy white wood noted for its
resistance to decay and insects.
Q. What type of wood
are the arbors and trellises made from?
A. Western Red Cedar (Thuja Plicata), a warm, reddish-toned wood also noted for its
resistance to decay and insects.
Q. What are the cracks in
the wood?
A. The slight cracking is called checking, a natural process which occurs as the wood
dries. It is only on the surface and does not affect the structural performance or
integrity of the wood.
Q. Does the furniture arrive
unassembled?
A. Yes, it is in major components. For example, the chairs and settees are in four
components.
Q. Is the furniture easy to assemble?
A. Yes. Our furniture is all mortise and tenon joinery, and is easily assembled with
household tools.
Q. What is the lead time for
orderinglshipping?
A. All of these products are shipped factory-direct. Please allow 4 to 6 weeks
for delivery.
Q. How is it shipped?
A. Most items ship UPS, though large shipments go common carrier. Please read
our shipping policy.
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